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Privacy Policy

How we collect, use, and protect your data

At Hostizi, we take your data privacy seriously and are committed to protecting any data we collect from you. By using our services, you agree to the use of your data in accordance with our Privacy Policy.

Our Privacy Policy is designed to help you understand what personal information of yours we collect, how we might use or share it, and how you can correct any errors in the information. Our policy also outlines our online information practices and the options available to you regarding the collection and use of your information.

Who we are?

Hostizi offers cloud-based solutions, which include web hosting, domain name registration, and related products such as web design, web development, and web applications, among others. These products and services are available to businesses, individuals, and non-profit organizations, among others. Hostizi is committed to providing a diverse range of products and services to meet the technology needs of its customers.

When you use our Services, any information collected by Hostizi will be hosted on servers located in the United States and Bangladesh, unless stated otherwise. Your data may be processed or accessed by us or our service providers. By using our Services, you freely and expressly give Hostizi your consent to export your information and data.

The information we collect

We collect the following types of information from you to provide you with the products and services you purchased and for the purposes described below. We may collect any or all of the information via both automated means such as communications profiles or cookies.

Personal Information

The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased.

Cookies and Tracking

Your Internet browser has the built-in facility for storing small text files – “cookies” – that hold information that allows a website to recognize your account. We use cookies to save your preferences and login information and to provide personalized functionality.

  • Required cookies: necessary for our website to work properly
  • Performance cookies: allow us to analyze how visitors use our website
  • Functional cookies: allow us to remember choices you may have made
  • Advertising cookies: used to present ads relevant to your interests

How we use information

Personal Information

To bill customers, provide support, understand needs, and promote our products/services.

Log Files

To analyze trends, track access, and gather demographic information for aggregate use.

Disclosing information

Partners and Sponsors: We sometimes offer or promote our products or services in collaboration with a partner or sponsor. We will only share your information with third parties that agree to maintain your information in confidence.

Service Providers: We may transfer or make available your personal information to third-party service providers that help us provide our services or provide services on our behalf. This includes our authorized online resellers and Merchant of Record partners, who handle payment processing, tax compliance, and billing-related inquiries.

Domain Registration: The contact information you provide to register a domain name has to be made available and accessible to the public through a WHOIS search pursuant to ICANN rules.

Legal Reasons: We may access, preserve, and share information about customers with companies, organizations, governmental entities, or individuals outside of Hostizi if we believe, in good faith, that the law requires us to do so.

Your options

Correcting/Updating Personal Information

You can easily update your information through our billing system at app.hostizi.com, or reach out to us by email.

Opt-Out

If you no longer wish to receive our services, you can request removal of your personal data through our billing system or support email.

Data security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Reseller Relationships

Hostizi may collect information under the direction of our Resellers. We have no direct relationship with the individuals whose personal data is provided, processed, or obtained by our Resellers. Customers who wish to access their data or correct, amend, or delete inaccurate data should contact the Reseller’s data controller.

Changes to our privacy policy

We reserve the right to modify our Privacy Policy at any time. We will post those changes on this page so that our customers are always aware of what information we collect, how we use it, and when we share it with others.